A few special messages from Surf City Pediatrics

On October 5th, 2023, our office started transitioning to a EHR system therefore certain aspects of your patient experience may take more time than expected. However, we continue to be committed to providing high quality care for your child. We are temporarily utilizing a call center to support us as we may take longer registering our patients. It is very important that you complete the registration via text message that is sent to you prior to your appointment. Doing so will minimize your wait time. 

Here are some helpful updates and tips:

• Appointments: Our staff will need additional time with you at your next appointment to verify and update your child's patient information. Please allow additional time for these updates and we ask that you arrive 15 minutes prior to your appointment time. You will receive a text message with a link to preregister and we ask that you please do so to streamline the process and minimize your wait time. 
• While our team is learning EHR, we will temporarily have less appointments available for the next few weeks. 

 SURF CITY PEDIATRICS performs Telemedicine appointments, we wanted to post some specific medical conditions that we feel are appropriate and convenient for the use of Telemedicine in lieu of an in-office visit.

1. All fever with respiratory symptoms will be triaged initially by phone. Depending on severity, a Telemedicine appointment with one of our providers to screen for possible COVID-19 symptoms will be provided.
2. Developmental questions (such as feeding, sleeping, developmental concerns)
3. Behavioral/Mental Health/Learning Difficulties
4. Dietary counseling
5. Acne
6. Medical refills/med checks (ADHD, acne, asthma)
7. Laboratory results/counseling
8. Minor colds and some rashes, such as eczema
9. Brief vomiting and/or diarrhea symptoms
10. Constipation management
11. ANY OTHER parental concerns/counseling

Note: Telemedicine is a billable service subject to co-pays and/or deductibles due at time of service.

Please be aware that Surf City Pediatrics, as well the American Academy of Pediatrics, strongly recommends that ALL CHILDREN CONTINUE THEIR WELL-CHILD PHYSICALS AND NOT HAVE THEIR VACCINATIONS DELAYED. This is especially true for infants and toddlers. 

Please call our office for any questions you may have about using Telemedicine or any other medical concerns you may have about your child. You can reach us at (714) 842-0444. Thank you!